Who Do I Ask?

Posted in General Info

Who do you turn to for help?

 HelpDesk2 Help Desk - Any IT Help Needed 
(Helpdesk will assign issue to appropriate team.)
 techsupport School Technical Support
It’s not working;  computer, network, printer, software, labs, etc. (Put in a ticket with helpdesk)
 EdTech Educational Technology Specialists:
( I would like to learn...) Requests for trainings can also be entered via the helpdesk!
 inservice2 Achievement Coach/EBL:
Math and Language Arts curriculum, Testing, Data Interpretation, RtI, CBM, CFA's, etc.
 custodian2 Custodians (Sprockets):
Installing/repairing anything physical in a classroom 


COLA Access

COLA - Help Using

Computer Based Measurements; Aimsweb, SRI

Computer Cleaning Supplies

Computer lab -  issues, not working (mobile and stationary)

Computer lab - how do I use it with my students

Computer - Setup or computer isn\'t working

Copy machine problems

Data Interpretation (Aimsweb, SRI, etc.

Document Camera - Setup and use in classroom

Electrical - Connections, broken outlets

Email account is not working

Entourage/Outlook is not working

GPS / GIS Training

Interactive Whiteboards and similar technologies (SMARTBoard, Promethian, AverPen, etc)

Keyboarding - KBK, Keyboard Chatter

Language Arts Curriculum

Laptop - not working, battery dead, not charging, etc.

Math Curriuculum - Curriculum Map

Network - cannot get computer on the network

Network - is not working in building

New Portable Setup

Phone is not working

Printer is not working, need to get printer set up on computer, new printer

Projectors - Connection issues

Projectors - Installation, changing bulbs, cleaning filters

Skyward Employee Access

Skyward Financial

Skyward - Gradebook, Report Card, Lunch Count, Attendance

Skyward password or access issues

Software Installation

Sound Systems - Audio Enhancement

Student Response Systems

Successnet/EnVison Math - Training, login issues

Technology - Using to improve instruction and/or classroom efficiency

User names and passwords (Skyward, email, Successnet, COLA)