Who Do I Ask?

Posted in General Info

Who do you turn to for help?

 HelpDesk2 Help Desk - Any IT Help Needed 
(Helpdesk will assign issue to appropriate team.)
 techsupport School Technical Support
It’s not working;  computer, network, printer, software, labs, etc. (Put in a ticket with helpdesk)
 EdTech Educational Technology Specialists:
( I would like to learn...) Requests for trainings can also be entered via the helpdesk!
 inservice2 Achievement Coach/EBL:
Math and Language Arts curriculum, Testing, Data Interpretation, RtI, CBM, CFA's, etc.
 custodian2 Custodians (Sprockets):
Installing/repairing anything physical in a classroom 

Aimsweb


COLA Access


COLA - Help Using


Computer Based Measurements; Aimsweb, SRI


Computer Cleaning Supplies

Computer lab -  issues, not working (mobile and stationary)


Computer lab - how do I use it with my students


Computer - Setup or computer isn\'t working


Copy machine problems


Data Interpretation (Aimsweb, SRI, etc.


Document Camera - Setup and use in classroom


Electrical - Connections, broken outlets


Email account is not working


Entourage/Outlook is not working


GPS / GIS Training


Interactive Whiteboards and similar technologies (SMARTBoard, Promethian, AverPen, etc)


Keyboarding - KBK, Keyboard Chatter


Language Arts Curriculum


Laptop - not working, battery dead, not charging, etc.


Math Curriuculum - Curriculum Map


Network - cannot get computer on the network


Network - is not working in building


New Portable Setup


Phone is not working


Printer is not working, need to get printer set up on computer, new printer


Projectors - Connection issues


Projectors - Installation, changing bulbs, cleaning filters


Skyward Employee Access


Skyward Financial


Skyward - Gradebook, Report Card, Lunch Count, Attendance


Skyward password or access issues


Software Installation


Sound Systems - Audio Enhancement


Student Response Systems


Successnet/EnVison Math - Training, login issues


Technology - Using to improve instruction and/or classroom efficiency

User names and passwords (Skyward, email, Successnet, COLA)